Privacy Policy

Last updated: 20 July 2026

Introduction

At Charlie Bluck Photography & Videography ("we", "our", "us"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal information when you:

Visit our website (www.charliebluck.co.uk)

Enquire about our services, Book photography or videography services

Contact us by email, phone or social media

Receive galleries or other services from us

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Charlie Bluck Photography & Videography is a sole trader based in the United Kingdom.Data Controller:
Charlie Bluck Photography & Videography

Email:
hello@charliebluck.co.uk

Website:
www.charliebluck.co.uk

If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us using the details above.

What Information We Collect

We may collect:Your name

Email address

Telephone number

Postal address (where applicable)

Wedding or event details

Venue information

Questionnaire responses

Photographs and videos created as part of our services

Website usage information including browser type, device information, IP address and pages visited

How We Use Your Information

We use your information to:

Respond to enquiries

Prepare quotations

Manage bookings

Deliver photography and videography services

Process payments and invoices

Deliver online galleries

Improve our website and services

Meet legal and accounting obligations

Lawful Basis for Processing

We process personal information under one or more of the following lawful bases:

Performance of a contract

Legitimate interests

Legal obligation

Consent (where required)

Sharing Your Information

We only share information where necessary to provide our services. This may include trusted providers such as:

Wedola (client management)

Pic-Time (online galleries)Payment providers

Print labs and album suppliers

Website hosting providers

Cloud storage providers

Accounting software

We never sell your personal information.

International Transfers

Some third-party providers may store data outside the UK. Where this occurs, appropriate safeguards are in place to protect your information.

Data Retention

Typical retention periods include:Enquiries: up to 24 months

Client records: up to 7 years

Images and video: retained for as long as reasonably necessary to provide client support, maintain backups and showcase our work unless otherwise agreed.

Portfolio Use

Unless otherwise agreed in writing or specified within your contract, selected photographs and films may be used on our website, blog, social media channels and other marketing materials.

Your Rights

Under UK GDPR you have the right to:

Access your data

Correct inaccurate information

Request deletion where applicable

Restrict processing

Object to processing

Request data portability

Withdraw consent where consent is relied upon

To exercise your rights, email:hello@charliebluck.co.uk

Complaints

If you have concerns about how your data is handled, please contact us first.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):https://ico.org.uk

Changes to this Policy

This Privacy Policy may be updated from time to time. The latest version will always appear on this page.